Privacy Policy

Effective date: 27 February 2026

1. Data Controller

Ruffy is operated by an individual based in Spain.

2. Data We Collect

When you create an account:

  • Name
  • Email address
  • Password (encrypted)
  • Optional profile image
  • Dog names and images

We may also automatically collect certain technical information from your device, such as:

  • Device model
  • Operating system and OS version
  • Device language

Subscription data:

  • Managed by Apple / Google / RevenueCat

Push notifications:

  • Delivered via Firebase

3. How We Use Data

We use your data to:

  • Provide app functionality
  • Manage subscriptions
  • Provide reminders
  • Improve performance
  • Fix bugs

We do NOT:

  • Sell data
  • Send marketing emails
  • Use tracking cookies

4. Legal Basis (GDPR)

We process data based on:

  • Contract performance (providing the app)
  • Legitimate interests (improving stability and security)
  • Legal obligations (where required)

5. Data Storage

Data is stored on secure servers hosted by Hetzner (EU infrastructure).

Third-party services used:

  • Apple (authentication, payments)
  • Google (authentication)
  • Firebase (push notifications)
  • RevenueCat (subscription management)

Each provider processes data under their own privacy policies.

6. International Transfers

Because the app is available worldwide, some service providers may process data outside the EU.

Where applicable, appropriate safeguards are implemented.

7. Data Retention

Data is retained while your account is active.

If you delete your account:

  • Personal data is deleted unless legally required to retain it.

8. Your Rights (GDPR)

If you are located in the EU, you have the right to:

  • Access your data
  • Rectify inaccurate data
  • Erase your data
  • Restrict processing
  • Data portability
  • File a complaint with a supervisory authority in Spain

Contact: [email protected]

9. Security

We implement reasonable technical and organizational measures to protect your data.

However, no system is 100% secure.

10. Changes

We may update this Privacy Policy.

Continued use of the app means acceptance of updates.